The Catholic Medical Guild of Singapore


managing expectations Posted on 21st Jul 2010, 7:45pm by admin

Somewhere along the century, healthcare has become a virtuous life-giving industry into a demand-supply industry. No longer is medicine about treating the illness and sending the patient home cured.

Now, it has become more similar to a negotiation between the patient’s demands and the limitations of what the doctor can supply. Add to that the fact that the doctor’s bonus is based on the extra mile that he is willing to make to fulfill all the patient’s (un/reasonable) demands.

This situation comes into light especially in the heartlands when the scale between the patient and the doctor balances out. in the hospital, the doctor still maintains the authority to dictate the patient’s treatment course. The patient remains a pawn moving about the hospital system and he is lost without a doctor’s guidance. Outside the hospital, it remains but a clinic table between the doctor and the patient.

It is not uncommon for patients to walk in with a mission. After the initial preamble, the final sentence is always the clincher.

“I didn’t go to work today so I’ll need a MC for today”..

“can i get 2 bottles of cough syrup? I always keep one at home and another at the office”..

“I want antibiotics for my sniffles so that I can recover faster”..

Is it within my rights to refuse you a MC? After all, you’d taken the day off even before I’d declared you unfit for work.

Even if i refuse to give you 2 bottles, who knows, you may go to another clinic anyway.

Why don’t you believe me when I say this is a viral infection that doesn’t need antibiotics??

Somewhere along the line, both parties have to compromise

~ by Dr Maureen Chua

Comment on this post

Name *
Email *
URL
Comment *
 


Dr's Blog

Dr’s Blog is a feature of the CMG web site that aims to encourage interaction between Guild members. We hope to foster a spirit of community through the sharing of thoughts and personal experirences. The opinions expressed in these blogs are entirely those of the contributors and not of the Catholic Medical Guild of Singapore.

Interested in contributing articles to the Doctor’s Blog? Send us your contributions in word document to cmg.grapevine@gmail.com

Past Blog Articles

2014 Dec: A Prayer for Deliverance 2
2014 Oct: Who are you, Where am I?
2014 Sep: A Prayer for Deliverance
2014 May: Behind Those Clothes
2014 Feb: The Red Packet(s)
2014 Jan: God Loves You

2013 Dec: Caroling Reflections of an Expired M
2013 Nov: Scripture Reflection for Physicians
2013 Oct: Hang on. We haven’t beat this thing yet.
2013 Sep: Me and My Ride
2013 Aug: A Gift of Life
2013 Jul: Finding Happiness in a Land of Plenty
2013 Jun: A Beeline
2013 May: Living My Love Of..
2013 Apr: The Healthcare Debate
2013 Mar: A Doctor’s Prayer
2013 Feb: Project Battambang ’12
2013 Feb: Mission Srolanth ’12: To Heal the Heart, with a Heart to Heal
2013 Jan: The Hardest Thing To Say…

2012 Dec: The Lost Art Of…
2012 Nov: Rome Sweet Home – Short Reflections
2012 Sep: He Keeps Falling
2012 Aug: God Decides
2012 July: Am I To Blame?
2012 June: Saving Fragile Lives
2012 May: Ruminations On Love
2012 Mar: The iPhone

2011 Dec: The Red Cross
2011 Nov: Give Thanks!
2011 Aug: Ashes – The Epilogue
2011 July: Charity
2011 July: Ashes
2011 May: Of Angry Birds & Cowardly Mice
2011 May: Notes From Salzburg On Good Friday
2011 Apr: What It Means
2011 Mar: A Job.
2011 Mar: Dear Father…
2011 Feb: Clothes, A Person Doth Maketh
2011 Jan: Wonderfully Made

2010 Dec: A White Christmas
2010 Dec: A Medical Christmas Carol
2010 Nov: Saying Goodbye
2010 Oct: I Am Always With You
2010 Sept: Be Joyful Always
2010 July: Managing Expectations
2010 June: But They Are Our Masters…
2010 June: Driving: A Means of Personal Formation?
2010 May: HO Welcome Tea
2010 May: The Rain
2010 May: A Missed Lunch
2010 May: Man In The Mirror
2010 May: Reflections At The End Of The Day
2010 Apr: Finding God In All Things
2010 Mar: Surely You Put Your Trust In The Lord?
2010 Mar: The Significance of a Name

2009 Nov: Batam: Beyond A Mission
2009 Oct: The Broken Rosary
2009 Sept: Love Note To God, Father
2009 Aug: Let God Take The Wheel
2009 Aug: The Prequel: The One About Graduation
2009 July: The Sequel: The Later Months
2009 June: First Month of HO-Ship
2009 May: “The House of God” by Samuel Shem
2009 May: In The Discipleship for Christ


Topics

  1. Book review
  2. Discipleship
  3. Missions
  4. monthly mass
  5. Personal Sharing


Recent Articles

  1. May You Rest In Peace

    “Grief lasts longer than sympathy, which is one of the tragedies of the grieving.” – Elizabeth McCracken My patient died yesterday during my call and all i could feel was sadness and regret. Perhaps regret that i did not break the news as how i would want to break it. Regret perhaps that i went […]

  2. Happy New Year 2015!

    Goodbye 2014; what a year it has been.

  3. A Prayer for Deliverance #2

    Time flies, and I’ve moved on from Medical Oncology to its sister department, Palliative Medicine. The Bible reading from my previous post came to mind after seeing a referral to Palliative Medicine today.


Up-Coming Events



  1. About Us
  2. Events
  3. Dr's Blog
  4. Resources
  5. Join Us
  6. Contact Us

"I promise to consecrate my life to the service of humanity in the footsteps of Jesus Christ the Divine Physician."